Delivery Information


Free shipping by standard mail within Europe for chime unit orders.  

Untacked free shipping by ship available for most other countries for chime unit orders (4 to 8 weeks delivery time due to the ongoing Covid situation).

Tracked airmail is also available upon request at extra cost. Rates change daily due to the ongoing Covid situation so please ask for a quote for this option via the contact page. 

For spare parts in general all orders under 60 Euros have a flat 10 Euro shipping fee regardless of destination but please request a quote via the contact page. Depending on shipping location and quantity free shipping may also be available for some orders.

Typical shipping times are*

  • Germany : 2 - 5 workdays 
  • Europe: 7 - 20 workdays
  • USA:       10 to 25 workdays
  • Australia:       10 to 25 workdays
  • UK: 7 - 20 workdays

workday = Monday to Friday excluding public holidays 

*All given times are estimates based on our experience of previous shipments and are without guarantee. Shipping times are typically longer during the Christmas Holiday Season, the month of August (due to European Summer vacation) or during postal strikes.